BASED IN WHEATON, ILLINOIS — SERVING CHICAGOLAND AND GRAND RAPIDS, MICHIGAN.
Friendly, in-person and remote support to set up, learn, and confidently use everyday technology.
We support older adults directly, the families who help them, and the communities they live in.
Patient, plain-language help with phones, tablets, computers, Wi-Fi, and streaming — at your pace, never rushed.
Personal supportArrange and pay for support on behalf of an aging parent. In person across Chicagoland, remote anywhere in the world.
Help a parentComprehensive, resident support for CCRCs, independent, and assisted living locations. Let us help your residents.
Senior communitiesEngaging presentations and hands-on help-desk sessions for libraries, townships, clubs, senior centers and groups.
Groups & organizationsNew service area
The same patient, in-home technology help our Chicagoland clients trust is now available across the Grand Rapids metro and the lakeshore — same pricing, same packages.
Compassionate tech support designed for your needs
Choose the support option that works best for you
$135 per hour
Patient, hands-on help in your home.
Whether you need to set up a device, solve a problem, or learn something new, we explain each step clearly and work at a pace that feels comfortable.
$25 per 15 minutes
Get patient, expert help by phone or through a secure remote connection.
We can answer questions, solve problems, and guide you step by step without an in-person visit.
Yes.
After an in-person visit, you may use up to two complimentary follow-up calls of up to 15 minutes each within 30 days.
These calls must relate to the same questions or issues addressed during the visit.
Complimentary follow-up calls are separate from the remote sessions included in a package or membership.
Live in Studio at WGN 720
As Heard on WGN Radio 720 • The John Williams Show
Aired Oct 6, 2026 • 10-Minute Feature Interview
John and Tony discuss patient, judgment-free tech support for older adults, smart homes, scam prevention, and staying independent.
Enter WGN Radio's Connect & Win giveaway for a chance to win a free Amazon Echo Dot
Enter the GiveawayFlexible support options designed for every need—from thoughtful gifts to cost-effective prepaid hours
Professional support that builds lasting skills and independence—perfect for yourself or as a gift.
One in-person session, one remote follow-up, and personalized guidance to help you get started with confidence.
Two in-person sessions, two remote follow-ups, and personalized guidance for continued learning and support.
Flexible prepaid hours for ongoing support—no monthly commitment.
Dependable monthly support with included time, priority response, and predictable rates.
Convenient Access to Support - Help is only a call or visit away
Cost Savings - Includes support time during each monthly billing period
Priority Service - Members receive priority response
Peace of Mind - Predictable monthly rates with expert assistance
For those needing occasional tech help with flexibility
Ideal for more frequent support and quicker response
Tell us what you would like help with and how often you expect to need support.
We will suggest an option and clearly show its price, what is included, and how long you have to use it.
Meet the Founder
With over 20 years of experience in technology training and leadership — including work with clients like Samsung, iRobot, Meta, and TiVo — Tony founded Senior Tech Support to bridge the digital divide, providing an environment where older adults are empowered to learn how to use their digital devices through patient, caring, personalized support.
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