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Essentials Membership
Dependable monthly support for everyday technology.
$179
per month
One hour of in-person support each month
One remote support session of up to one hour each month
Priority support, with a response within two business days
$179 per month
Monthly in-person and remote support, with a response within two business days.
What's Included
Essentials is a good fit for clients who want regular help and a dependable amount of included support each month.
One hour of in-person support each month
One remote support session of up to one hour each month
Priority support, with a response within two business days
How Membership Support Works
- Your included support renews with each monthly billing period.
- Use your included support during that billing period. Unused time and sessions do not roll over.
- In-person and remote benefits are separate and cannot be exchanged for one another.
- Response time means when you will hear back from us during our published business hours. Appointment times depend on availability. A priority response does not guarantee an appointment or completed service within that period.
- A $40 trip charge applies to qualifying in-person visits more than 20 miles from Wheaton, Illinois, or Grand Rapids, Michigan.
- Support beyond your included membership benefits is billed separately at the applicable standard rate.
Membership Renewal and Cancellation
- Your membership renews automatically each month until canceled.
- Cancel before your next renewal date to avoid the next monthly charge. Your membership remains available through the end of your current paid billing period.
- You may cancel through your client portal, by emailing support@seniortechsupport.net, or by calling 877-630-3538.