What's Included
Response Time Within 48 Hours
Members receive priority scheduling for all support requests, ensuring your technology challenges are addressed within 48 hours.
1 Remote Session Up to 1 Hour Per Month
Receive one remote support session up to 1 hour each month (an $80 value). Get help via phone or screen sharing for troubleshooting, setup assistance, or step-by-step guidance.
1 Hour In-Person Support Per Month
Enjoy 1 hour of in-person support each month at $100/hour—a 20% discount off the regular $125/hour rate. Perfect for hands-on assistance with setup, configuration, or training.
Predictable Monthly Rate
Enjoy peace of mind with a consistent monthly rate and convenient access to expert assistance whenever you need it.
Membership Benefits
Convenient Access to Support: Help is only a call or visit away when you need assistance
Cost Savings: Get more value than booking individual support each time with included sessions
Priority Service: Members get priority scheduling so requests are handled quickly and efficiently
Peace of Mind: Enjoy a predictable monthly rate and access to expert assistance without unexpected expenses
Important Information
- •Includes 1 remote session (up to 1 hour) and 1 hour of in-person support per month
- •*A $35 trip charge for each in-person visit applies to destinations beyond 20 miles from Wheaton, Illinois
- •Important: Included support hours must be used within the monthly billing cycle and do not carry over to future months
- •Memberships renew at the beginning of each month and can be canceled anytime
Frequently Asked Questions
Questions? Contact us to learn more