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Premium Membership
More time, our fastest response, and greater peace of mind.
$329
per month
Two hours of in-person support each month
Two remote support sessions totaling up to two hours each month
Priority support, with a response within one business day
$329 per month
More included monthly support, with a response within one business day.
What's Included
Premium is designed for clients who want more included support each month and a faster response when questions or problems come up.
Two hours of in-person support each month
Two remote support sessions totaling up to two hours each month
Priority support, with a response within one business day
How Membership Support Works
- Your included support renews with each monthly billing period.
- Use your included support during that billing period. Unused time and sessions do not roll over.
- In-person and remote benefits are separate and cannot be exchanged for one another.
- Response time means when you will hear back from us during our published business hours. Appointment times depend on availability. A priority response does not guarantee an appointment or completed service within that period.
- A $40 trip charge applies to qualifying in-person visits more than 20 miles from Wheaton, Illinois, or Grand Rapids, Michigan.
- Support beyond your included membership benefits is billed separately at the applicable standard rate.
Membership Renewal and Cancellation
- Your membership renews automatically each month until canceled.
- Cancel before your next renewal date to avoid the next monthly charge. Your membership remains available through the end of your current paid billing period.
- You may cancel through your client portal, by emailing support@seniortechsupport.net, or by calling 877-630-3538.