Staying connected to the internet and managing email doesn't have to be complicated. We help you establish reliable connections, understand your email, and solve connectivity problems so you can communicate with confidence.
What We Help With
Internet & Wi-Fi Setup
- Setting up new internet service or modem/router
- Connecting devices to Wi-Fi networks
- Troubleshooting slow or inconsistent connections
- Improving Wi-Fi coverage with extenders or mesh systems
Email Management
- Setting up email accounts on devices
- Organizing inbox with folders and filters
- Sending and receiving attachments
- Managing spam and unwanted messages
Troubleshooting & Maintenance
- Diagnosing connection problems
- Resolving "cannot connect" error messages
- Resetting network equipment properly
- Updating firmware and settings for best performance
Equipment Understanding
- Understanding modem vs. router
- Evaluating whether to rent or purchase equipment
- Assessing current internet speed needs
- Making informed decisions about upgrades
Support Options
In-Person Technology Support
$135 per hour
Patient, hands-on help in your home.
Whether you need to set up a device, solve a problem, or learn something new, we explain each step clearly and work at a pace that feels comfortable.
- One-hour minimum.
- Additional time is billed at $33.75 per 15 minutes.
- A $40 trip charge applies to in-person appointments more than 20 miles from Wheaton, Illinois, or Grand Rapids, Michigan. We will confirm whether it applies before you book.
Remote and Phone Support
$25 per 15 minutes
Get patient, expert help by phone or through a secure remote connection.
We can answer questions, solve problems, and guide you step by step without an in-person visit.
- 15-minute minimum.
- Billed in 15-minute increments, equivalent to $100 per hour.