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Connected Confidence
More time to learn. More support along the way.
$379
one-time purchase
Two in-person support sessions of up to one hour each
Two remote follow-up sessions of up to one hour each
Personalized How-To Guides based on your sessions
$379 one-time purchase
Two in-person sessions, two remote follow-ups, and personalized guidance for continued learning and support.
Package Includes:
Connected Confidence gives you room to make progress over time.
Two in-person support sessions of up to one hour each
Two remote follow-up sessions of up to one hour each
Personalized How-To Guides based on your sessions
Perfect For:
Comprehensive new device setup
Complete data transfer
Smart home device setup
Photo organization
Digital password management
Device troubleshooting
Email support & training
Wi-Fi optimization
Wearable device setup
Health app education
Multi-device synchronization
Advanced customization
Important Information
- Two in-person visits and two remote follow-ups allow you to solve problems, learn new skills, practice between visits, and receive help with the next questions that come up.
- Personalized How-To Guides reinforce what you covered and make it easier to return to the steps later.
- Use your package within 12 months of purchase.
- Use each remote follow-up within 60 days of its related in-person visit and before the package expires.
- A $40 trip charge applies to qualifying in-person appointments more than 20 miles from Wheaton, Illinois, or Grand Rapids, Michigan. Support beyond the included sessions is billed separately.
Give the gift of confidence.
Sometimes the most helpful technology gift is not another device. It is the confidence to use the technology already there.
Give someone you care about patient, personal support from a team that will listen, explain things clearly, and never make them feel rushed or uncomfortable for asking a question.
Smart Start and Connected Confidence make thoughtful gifts for a parent, family member, friend, or anyone who would benefit from trusted technology help.