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    One-on-one tech training session

    Personal Support Sessions

    Build confidence with customized one-on-one training

    Everyone learns differently, and technology can feel overwhelming when you're learning on your own. Our personal training sessions provide dedicated, one-on-one instruction focused entirely on your specific needs and learning style.

    What We Offer

    Customized Learning

    • Sessions tailored to your goals
    • Learn at your own pace
    • Focus on what matters to you
    • Hands-on practice and guidance

    Topics We Cover

    • Device basics and navigation
    • Apps you want to use
    • Communication tools
    • Any tech question you have

    Our Teaching Approach

    • Patient, judgment-free instruction
    • Clear explanations in plain language
    • Repetition when needed
    • Written notes and reference materials

    Session Benefits

    • Build lasting confidence
    • Develop practical skills
    • Ask any questions freely
    • Ongoing support when needed

    Flexible & Personal

    Personal training sessions can be scheduled at your convenience and can focus on any technology topic that interests or concerns you. Whether you want to master your smartphone, learn about online safety, or explore new apps, we're here to help.

    Sessions are conducted in person, giving you hands-on practice with immediate feedback. We work with your devices in real-time, so you learn exactly what you need to know for your daily life.

    Many clients schedule regular sessions to continue learning new skills and stay updated with technology changes. Others prefer one-time sessions to address specific questions or challenges.

    Support Options

    In-Person Technology Support

    $135 per hour

    Patient, hands-on help in your home.

    Whether you need to set up a device, solve a problem, or learn something new, we explain each step clearly and work at a pace that feels comfortable.

    • One-hour minimum.
    • Additional time is billed at $33.75 per 15 minutes.
    • A $40 trip charge applies to in-person appointments more than 20 miles from Wheaton, Illinois, or Grand Rapids, Michigan. We will confirm whether it applies before you book.
    Book In-Person Support

    Remote and Phone Support

    $25 per 15 minutes

    Get patient, expert help by phone or through a secure remote connection.

    We can answer questions, solve problems, and guide you step by step without an in-person visit.

    • 15-minute minimum.
    • Billed in 15-minute increments, equivalent to $100 per hour.
    Book Remote Support

    Frequently Asked Questions