Smartphone & Tablet Support
Master your mobile devices with personalized guidance
Whether you're using an iPhone, Android phone, iPad, or tablet, we provide patient, personalized support to help you get the most out of your mobile devices. Our friendly technicians understand that technology can be overwhelming, and we're here to guide you every step of the way.
What We Help With
Device Basics
- Setting up your new device
- Navigating menus and settings
- Customizing display and accessibility
- Managing storage and updates
Apps & Features
- Installing and managing apps
- Using messaging and video calls
- Taking and organizing photos
- Calendar, reminders, and notes
Communication
- Setting up contacts
- Making calls and texting
- Using FaceTime or video chat
- Sharing photos with family
Troubleshooting
- Solving connectivity issues
- Understanding notifications
- Managing battery life
- Resolving app problems
Our Approach
We take the time to understand your specific needs and learning style. Whether you prefer hands-on practice or step-by-step guidance, we adapt our teaching method to what works best for you. We never rush, and we're happy to go over things as many times as needed until you feel confident.
Our goal is to empower you to use your device independently, while knowing we're always here when you need additional support.
Support Options
In-Person Assistance
We come to your home for hands-on help with your smartphone and tablet.
$125/hour (1-hour minimum)
Plus $35 trip charge for destinations beyond 20 miles from Wheaton, Illinois
Book In-Person SupportRemote/Phone Assistance
Get help via phone or remote access for quick questions and troubleshooting.
$20 per 15 minutes (15-minute minimum)
Billed in 15-minute increments
Book Remote Support