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OUR COMMITMENT

. . . TO YOU.

Senior Tech Support is committed to supporting and empowering our clients to use technology to enrich their lives.  Teaching, training, and educating is at the heart of what we do. We understand that tech support requires a patient approach and that’s exactly what we offer; patient, in-person technology support designed to inspire learning!

Tony LaPalio, Founder and CEO

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“These aren’t transactional relationships. We get to know our clients and tailor our approach to each individual we serve.” 

Partners and Affiliates

 
 
 
 
  
 
 
 Senior Tech Support
  
 9 Google reviews 
 
 Write a review 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Vanessa P. 
 
 
 
  
Experience was great.  Tony was extremely helpful.  He answered questions, made suggestions from his knowledge, walked us through things step by step and really got us set up.  Everything was well worth the price (which is well in line with and below other places I looked into) and will save me money in the long run.  We will definitely call him back for another upgrade that was recommended.   Thanks for everything Tony!
  
 
  
 
 
 
  
 
 
 judith Gurgas 
 
 
 
  
Tony was the best.  He helped clear problems that I was having.  Was able to set up programs that I needed which were more complex than I would have ever been able to do.  Would highly recommend him for any computer needs.
  
 
  
 
 
 
  
 
 
 Jennifer Arnott 
 
 
 
  
Tony is very knowledgeable and explains everything in a very understandable way.
  
 
  
 
 
 
  
 
 
 Karen DeBack 
 
 
 
  
Appreciate your patience.  I hope you can develop a cheat sheet you can share with your customers.
  
 
  
 
 
 
  
 
 
 One-Handed Solutions 
 
 
 
  
Senior Tech Support is the BEST tech service. Tony is not only professional but very knowledgable. I tried to get answers from other tech support services but I was very unhappy with the results.

Tony helps you learn in the process and that is one of many  benefits of working with him. He never criticized my lack of knowledge in the tech area. He will definitely be my go to tech person, as I grow my business.
  
 
  
 
 
 
  
 
 
 Terry Gabel 
 
 
 
  
I cannot give enough superlatives to Senior Tech Support. Tony called a couple of times to confirm the date/time and purpose of the home visit (fix a printer communication problem and also help synch my wife's iPhone, iPad and watch). Tony arrived on time, was very knowledgeable and was VERY patient. Tony was also able to clearly explain what was creating the problems with our equipment and resolve the issues.  I would definitely use his company again.
  
 
  
 
 
 
  
 
 
 Ken Pagni 
 
 
 
  
Tony LaPalio was critical in helping us finally cut the Comcast cord and convert all our TV watching to direct streaming from individual providers… AND cut our monthly cost in half. Previously we were paying $260 a month for a cable TV connection with DVR ability. But that was only for the connection to basic cable stations— mostly channels we never watched. We were paying separately for Netflix and Amazon Prime movie streaming on top of the Comcast fee. Now we are also getting HULU, Showtime, HBO Max, Paramount+, AppleTV+, getting regular broadcast TV stations through Youtube… AND only paying $130. A lot more for a lot less. And not paying for anything we don’t watch. Tony explained the process, helped set up the entire conversion, helped orient us to the new operation— simple once he showed us—and even advised us on some home computer issues we had while he was there. Tony provides very personal service on a variety of technical needs.
  
 
  
 
 
 
  
 
 
 Debra McQueen 
 
 
 
  
At many friends' urging, my husband and I decided to overhaul our TV set-up and streaming services. Honestly there is no way we could have figured out how to do it ourselves.  Tony LaPalia guided us through the process expertly. Now we have access to the shows we want to watch (many many more than previously) and are also saving money every month.
Tony was wonderful to work with. He asked us all the right questions, explained all the technical options, and answered all our questions with patience, clarity, and thoroughness.
Highly recommend him for all computer, TV, and technical consultation!
  
 
  
 
 
 
  
 
 
 Brian Campbell 
 
 
 
  
Tony is THE best.  My 70+ year old mother lives in Wheaton, Illinois and I live in Los Angeles.  Sometime she needs help with simple things that I can help over the phone sometimes it requires something else.  If you have aging parents or are yourself that aging person in dupage county (I honestly don't know their service area but I know they cover Wheaton) this is the company you want to work with!

What is great about this company is that he knows so many different types of tech. Not just computers, but smart home tech.  My mom has 30+ different smart home devices from lights, smart speakers, to thermostat, to garage opener and Tony knows how to work with all these smart home devices which are so helpful to aging parents to maintain their independence.  If that isn't enough - my mom had an old laptop that she wanted to get rid of but didn't know how to wipe the hard drive.  His company took the computer and wiped and refurbished the computer to give to a senior in need of the device.  What better organization is there.  I could write a book about why Tony is my "go to" guy for all my mom's tech support needs but if a knowledgeable, patient, competent, honest,  compassionate tech guy who specializes in working with seniors is your need- look no further.  You found him.